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Noticeboard

We are having to make some significant changes to the way repeat prescriptions are ordered. These changes are for safety reasons.  Please click here to further details

2017-18 seasonal flu vaccinations.  

It is that time of year again when we look to provide the seasonal flu vaccination to all eligible patients.  We aim to provide the maximum service available over 3 weekends in September and October and these clinics are now open for patients to make there appointments.  Please contact reception to make your appointment

Patients aged 65 and over and those in clinical 'at risk' groups are eligible including children in the 'at risk' groups.  Please see the following leaflet for further guidance.

2017-18 Flu Vaccination information

Attending Appointments

Appointment availability is something we monitor regularly and is always an area of interest to patients and we would like to thank all of our patients who turn up for their appointments on time. To help patients remember appointments, we offer an sms reminder service - please ask at reception for details 

We have previously agreed with the patient participation group that minimising the number of appointments lost through patients who 'did not attend' (DNA) prebooked appointments is a priority.   'DNA' appointments are expensive and effectively lost instead of being offered to someone else with a more urgent problem.  By letting us know in good time that appointments are no longer required helps us to: offer these to someone else; improve access to the GPs and nurses, and helps to reduce appointment waiting time.

Please be courteous to our staff and to your fellow patients and let us know in advance if you no longer need your prebooked appointment.  Please help us to help ALL of our patients.  Thank you

Appointments outside of normal working hours

Particularly helpful to working patients, your GPs provide a limited number of appointments outside of normal opening hours. However, we prefer not to disappoint so it's important to stress that this time is for pre-booked appointments only. We are not open for normal service at these times. Although available to all, we would respectfully encourage our non-working patients to avoid these times where possible.  Our extended surgery hours are held on Saturday mornings.

Neil Hewson

Practice Manager

 

Boultham_Tree_greenbrush_a.jpgOur Patient Participation Group [PPG]

The overall aim of our group [PPG] is to develop a positive and constructive relationship between patients, the Practice and the community it serves, ensuring the practice remains accountable and responsive to all its patients needs. 

NAPP_Logo_v1.jpg

  

Our group is affiliated to The National Association for Patient Participation which issues periodic bulletins and newsletters. These can be accessed at www.napp.org.uk.

Latest NAPP Ebulletin below:

http://www.napp.org.uk/latestebulletins.html

 


The Boultham Park PPG key aims are:-

1.  Create and improve two-way communication between patients, the Practice and the community it serves.

2.  To bring a sense of partnership between Practice and patients.

3.  Provide an avenue for patients’ input in the way facilities and services are planned and executed, to add humanity to, and influence those services.

4.  Provide constructive two-way feedback on patient and community needs, concerns and interests.

5.  Support the Practice in good health promotions, preventative medicine and health literacy

6.  Collect patient opinions and experiences to help the practice to evaluate its services.

7.  Communicate to the practice community and/or the wider community information about the practice.

8.   Liaise with the Optimus group of practices to share and develop best practice and/or resources.

 

Our Patient Participation Group Membership

All registered patients are welcome to join the PPG although, in the interests of effective decision making, membership of the core is limited to twelve. Specialist sub-groups may be formed to deal with specific topics utilising individual skills and interests.  Our group meets quarterly and members can be contacted through reception.

 

Our Practice and PPG is one of seven local medical practices that comprise the OPTIMUS Group of Practices in the Lincoln area.

Optimus aims and objectives include:-

  • A consortium based Patient Liaison group in order to engage with its patients to work together on shaping future services in General practice.
  • Communication links with patients about services being delivered and issues relating to the delivery and use of them; this may or may not be directed by local or national policies.
  • The OPTIMUS Patient Liaison group of practices meet regularly four times a year and during that time develop ways to meet and listen to the views of the patients in all seven practices.
 
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