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Noticeboard

We are having to make some significant changes to the way repeat prescriptions are ordered. These changes are for safety reasons.  Please click here to further details

2017-18 seasonal flu vaccinations.  

It is that time of year again when we look to provide the seasonal flu vaccination to all eligible patients.  We aim to provide the maximum service available over 3 weekends in September and October and these clinics are now open for patients to make there appointments.  Please contact reception to make your appointment

Patients aged 65 and over and those in clinical 'at risk' groups are eligible including children in the 'at risk' groups.  Please see the following leaflet for further guidance.

2017-18 Flu Vaccination information

Attending Appointments

Appointment availability is something we monitor regularly and is always an area of interest to patients and we would like to thank all of our patients who turn up for their appointments on time. To help patients remember appointments, we offer an sms reminder service - please ask at reception for details 

We have previously agreed with the patient participation group that minimising the number of appointments lost through patients who 'did not attend' (DNA) prebooked appointments is a priority.   'DNA' appointments are expensive and effectively lost instead of being offered to someone else with a more urgent problem.  By letting us know in good time that appointments are no longer required helps us to: offer these to someone else; improve access to the GPs and nurses, and helps to reduce appointment waiting time.

Please be courteous to our staff and to your fellow patients and let us know in advance if you no longer need your prebooked appointment.  Please help us to help ALL of our patients.  Thank you

Appointments outside of normal working hours

Particularly helpful to working patients, your GPs provide a limited number of appointments outside of normal opening hours. However, we prefer not to disappoint so it's important to stress that this time is for pre-booked appointments only. We are not open for normal service at these times. Although available to all, we would respectfully encourage our non-working patients to avoid these times where possible.  Our extended surgery hours are held on Saturday mornings.

Neil Hewson

Practice Manager

 

Emergencies.

If you have, or are calling on behalf of someone with, a serious emergency - dial 999. Chest pains and / or shortness of breath constitute an emergency.

NHS 111

For general health advice at any time and urgent support during the periods when the surgery is closed please dial 111 .

Urgent help needed? - Out of Hours (OOH) Arrangements

clock and calendarDuring the week from 6.30 pm in the evening to 8.00 am the following morning and at weekends and Bank Holidays there is an emergency doctor service available. Lincolnshire Primary Care Trust is responsible for commissioning this service.

The OOH service can be contacted via 111 when you need help fast, but it isn't a 999 emergency. You can call 111, 365 days a year, to reach a full range of health services, including out of hours doctors, community nurses, emergency dental care and late opening chemists. Calls from landlines and mobile phones are free - just like 999.

Patients should only ring this number for urgent medical problems that cannot wait until the next day to be treated. The OOH Emergency service is available for an urgent consultation which cannot wait until your GP surgery is open. To protect confidentiality, all patients using the OOH service will be asked to sign a consent form to allow the sharing of your patient records or asked to give consent on the telephone (all calls are voice recorded).

The service is located at the Primary Care Out of Hours Emergency Service (adjacent to A&E at Lincoln County Hospital).If you dial the normal practice number of 01522 874444 you will hear a recorded message asking you to call 111. 

If for any reason the the system fails and you are unable to contact the doctor and the emergency persists, then ring 999 without delay. If you live in Lincolnshire, the nearest Accident & Emergency Unit is at 

Lincoln County Hospital,
Greetwell Road,
Lincoln,
LN2 5QY
Telephone: 01522 512512.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website