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Bowel Cancer Screening 

Don't miss out.  Click here for further details

How to use NHS Services

You will be aware that we regularly ask patients to consider how they use the NHS.  Resources are limited yet still many people can still help the local NHS resources cope better by more appropriate use of their local health professionals.  The attached document shows some alternatives and where you should first seek help rather than using the GP or A&E for minor or trivial health concerns.  Please help us to create the capacity for those who really do need our help.  Thank you.

NHS Appointments - Where to go and who to ask first.

Military Veterans

The network aims to enable practitioners and agencies who support the wellbeing of military personnel and veterans in Lincolnshire, to come together to share knowledge, exchange information, explore opportunities and where appropriate to work collaboratively.  Contact details can be found in the attached document

Military Veterans.

Ordering of Repeat Prescriptions

We are having to make some significant changes to the way repeat prescriptions are ordered. These changes are for safety reasons.  Please click here to further details

2017-18 seasonal flu vaccinations.  

It is that time of year again when we look to provide the seasonal flu vaccination to all eligible patients.  We aim to provide the maximum service available over 3 weekends in September and October and these clinics are now open for patients to make there appointments.  Please contact reception to make your appointment

Patients aged 65 and over and those in clinical 'at risk' groups are eligible including children in the 'at risk' groups.  Please see the following leaflet for further guidance.

Attending Appointments

Appointment availability is something we monitor regularly and is always an area of interest to patients and we would like to thank all of our patients who turn up for their appointments on time. To help patients remember appointments, we offer an sms reminder service - please ask at reception for details 

We have previously agreed with the patient participation group that minimising the number of appointments lost through patients who 'did not attend' (DNA) prebooked appointments is a priority.   'DNA' appointments are expensive and effectively lost instead of being offered to someone else with a more urgent problem.  By letting us know in good time that appointments are no longer required helps us to: offer these to someone else; improve access to the GPs and nurses, and helps to reduce appointment waiting time.

Please be courteous to our staff and to your fellow patients and let us know in advance if you no longer need your prebooked appointment.  Please help us to help ALL of our patients.  Thank you

Appointments outside of normal working hours

Particularly helpful to working patients, your GPs provide a limited number of appointments outside of normal opening hours. However, we prefer not to disappoint so it's important to stress that this time is for pre-booked appointments only. We are not open for normal service at these times. Although available to all, we would respectfully encourage our non-working patients to avoid these times where possible.  Our extended surgery hours are held on Saturday mornings.

Neil Hewson

Practice Manager


Latest News

Extended Access

In place of our extended hours service on Saturday mornings, Boultham Park Medical Practice is now instead, in conjunction with our colleagues in our local federation of GP practices (Optimus Health Care Lincoln Ltd), offering an extended access service to patients. The revised service is part of an extended access service which has been commissioned by NHS Lincolnshire West Clinical Commissioning Group.  

Extended Access

Data Protection & Privacy

As many of you will know the new laws on data protection came into force, today 25 May 2018.  These new laws govern the use of personal data.  As you would expect, medical records have always been classed as sensitive personal data and in that that respect nothing changes and we take our responsibilities for the maintenance of the protection and confidentiality of your records and data very seriously. 

In accordance with the new regulations we now have a new data privacy statement and a easy guide to how we use your data.  These are displayed in the main waiting areas area and also here on this website. 

 Boultham Park Medical Practice - Data Privacy Notice

How we use your data - easy guide

The impact (on others) of missing your appointments

DNAs (Did not attend)

You can help us to help you get more convenient appointments.  We are currently experiencing in the region of about 2000 missed appointments each year.  These are 2000 appointments that in the majoriy of cases are then re-booked, in effect doubling the problem.  

We do our best to make the maximum number of appointments available, and while demand exceeds supply as just about every GP practice, patients can help by only booking appointments that are really needed eg a common cold doesn't normally need a GP appointment (please try self help or your local pharmacy first).  Just as important as only booking appointments that are genuinely needed, please do call us early if you are not going to make use of appointments.  If we could have the 2000 appointments back that are missed each year, appointment availability would be so much easier.  Please think about how you can help yourself, your fellow patients and us deliver a better service - thank you. 

Bowel Cancer Screening - Don't miss out.

Are you missing out?   

If bowel cancer is detected at an early stage, before symptoms appear, it's easier to treat and there's a better chance of surviving it.

To detect cases of bowel cancer sooner, the NHS offers two types of bowel cancer screening to adults registered with a GP in England:

  • All men and women aged 60-74 are invited to carry out a faecal occult blood (FOB) test. Every two years, they're sent a home test kit, which is used to collect a stool sample. If you're 75 or over, you can ask for this test by calling the freephone helpline on 0800 707 60 60.
  • An additional one-off test called bowel scope screening is gradually being introduced in England. This is offered to men and women at the age of 55. It involves a doctor or nurse using a thin, flexible instrument to look inside the lower part of the bowel. 

Taking part in bowel cancer screening reduces your chances of dying from bowel cancer, and removing polyps in bowel scope screening can prevent cancer. It's up to you to decide if you want to have it.

Alternatively click here for more information from NHS choices which includes explanations and contact details of the Bowel screening helpline:

Call the bowel screening helpline on 0800 707 60 60

Ordering of repeat prescription.

In order to improve patient safety and help to manage GP workload we need to make some changes to the way repeat prescriptions are ordered and issued.

We need your help to make these changes.

The first change is for important safety reasons and affects how you can order your prescription.  This change will come into effect as from Monday 11 September 2017.  From this date we will no longer be accepting telephone or verbal requests for repeat prescriptions – only online or by written. Please read the information below carefully.

The second change will make your life easier and help to ease the workload of the GP.   We would like all patients on repeat medication to nominate a pharmacy for their prescriptions to be sent to directly.  This is both easier for the GP to process and means that patients will not need to come to the surgery to collect the prescription as it will already be at your nominated pharmacy waiting to be collected.  An additional benefit will be that it helps reduce queuing at reception. 

Please read all the information, complete the attached forms and then hand in to reception to nominate our pharmacy for us to send your prescriptions to directly and to register for online services to order you prescriptions, view your notes and see some test results.

Changes to ordering of repeat prescriptions

Online service application form

Nominated Pharmacy

How to order prescriptions online

Links 2 Advice

Many factors contribute to personal and family well-being and can have a knock on effect to people’s health.  While we are here to provide primary medical care we inevitably become aware of other sources of help that people may find useful.  Regrettably we are not able to signpost patient to every advice, support group or charity on an individual basis; however, there are some places and  organisations that keep up to date to with many, if not most, of these types of organisations.  One particularly good source of information and advice is Lincs 2 advice:

‘Lincs2Advice is a Charitable Incorporated Organisation firmly focused on enabling people in Lincolnshire to be able to access quality support and information when they most need it. Through building a network of members we are able to signpost people to localised specific support.’ 

For more information go to or call 0300 303 8789.

Friends and Family Test

We are participating in the NHS Friends and Family Test.  This is an ongoing survey to find out whether or not, following their latest interaction with the surgery, our patients would recommend us to their friends and family. 

The survey is a simple yes/no answer but with the opportunity to also provide us details of why you would or would not recommend us. Simple questionnaire cards are available at reception and we also have a similar on-line facility available through this website. 

'Named' GPs

As part of the initiative to provide better support to patients the practice now provides a named GP for all of our patients.  The named GP is, where necessary and appropriate, responsible for coordinating a patient's care with other health professionals involved in delivering that patients' care.  Having a named GP at our surgery does not mean that you cannot see any of our of other GPs/health professionals.  Please ask at reception to find out who your usual/named GP is. 

Patient Participation Group

The minutes of the latest PPG meeting are attached here.

Any one wishing to join the PPG will be welcomed - please just ask at reception. 

Neil Hewson

Practice Manager

Health News from the BBC and the NHS

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