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Noticeboard

We are having to make some significant changes to the way repeat prescriptions are ordered. These changes are for safety reasons.  Please click here to further details

2017-18 seasonal flu vaccinations.  

It is that time of year again when we look to provide the seasonal flu vaccination to all eligible patients.  We aim to provide the maximum service available over 3 weekends in September and October and these clinics are now open for patients to make there appointments.  Please contact reception to make your appointment

Patients aged 65 and over and those in clinical 'at risk' groups are eligible including children in the 'at risk' groups.  Please see the following leaflet for further guidance.

2017-18 Flu Vaccination information

Attending Appointments

Appointment availability is something we monitor regularly and is always an area of interest to patients and we would like to thank all of our patients who turn up for their appointments on time. To help patients remember appointments, we offer an sms reminder service - please ask at reception for details 

We have previously agreed with the patient participation group that minimising the number of appointments lost through patients who 'did not attend' (DNA) prebooked appointments is a priority.   'DNA' appointments are expensive and effectively lost instead of being offered to someone else with a more urgent problem.  By letting us know in good time that appointments are no longer required helps us to: offer these to someone else; improve access to the GPs and nurses, and helps to reduce appointment waiting time.

Please be courteous to our staff and to your fellow patients and let us know in advance if you no longer need your prebooked appointment.  Please help us to help ALL of our patients.  Thank you

Appointments outside of normal working hours

Particularly helpful to working patients, your GPs provide a limited number of appointments outside of normal opening hours. However, we prefer not to disappoint so it's important to stress that this time is for pre-booked appointments only. We are not open for normal service at these times. Although available to all, we would respectfully encourage our non-working patients to avoid these times where possible.  Our extended surgery hours are held on Saturday mornings.

Neil Hewson

Practice Manager

 

New Patient Registration

coffeelaptopThe doctors welcome new patients who live within our practice area.  As it often takes sometime for records to be forwarded from your former practice all newly registered patients will be asked to complete a health questionnaire and are offered a consultation with the doctor. 

How to register: 

Patients who wish to register must live within the practice boundary, please ask at reception. To register, patients must bring along their existing medical card or fill in a registration form available from reception. We also require identification (passport, drivers licence) and address confirmation (recent utility bill or bank statement. For under 5s - Red Book). You will need to make a 'new patient check' appointment with the practice nurse. It is essential that you attend this appointment to enable us to evaluate your medical requirements. It helps us check on any potential problems you may have and also helps us to monitor the health needs of the practice as a whole. Blood pressure, urine testing and general health enquiries will be carried out at this appointment. 
Whilst you will be registered with the Practice, you will have the right to express a preference in terms of the GP you wish to see, although to ensure continuity, you should try to see the same doctor where possible. We will not refuse to accept you on the grounds of race, gender, social class, age, religion, sexual orientation, appearance, disability or medical condition. 

Temporary Residents: 

We are happy to see anyone staying with or visiting a registered patient if they require a Doctor and they cannot get to their own practice due to distance.
 

It's Your Practice Leaflet:

If you want to know more about GP practices generally, this excellent leaflet, produced by the Royal College of General Practitioners provides a helpful guide. Hardcopy versions are not available but this can be accessed via link http://www.rcgp.org.uk/PDF/rcgp_iyp_full_booklet_web_version.pdf

 

 

 

 

 
 
 
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