This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.


Bowel Cancer Screening 

Don't miss out.  Click here for further details

How to use NHS Services

You will be aware that we regularly ask patients to consider how they use the NHS.  Resources are limited yet still many people can still help the local NHS resources cope better by more appropriate use of their local health professionals.  The attached document shows some alternatives and where you should first seek help rather than using the GP or A&E for minor or trivial health concerns.  Please help us to create the capacity for those who really do need our help.  Thank you.

NHS Appointments - Where to go and who to ask first.

Military Veterans

The network aims to enable practitioners and agencies who support the wellbeing of military personnel and veterans in Lincolnshire, to come together to share knowledge, exchange information, explore opportunities and where appropriate to work collaboratively.  Contact details can be found in the attached document

Military Veterans.

Ordering of Repeat Prescriptions

We are having to make some significant changes to the way repeat prescriptions are ordered. These changes are for safety reasons.  Please click here to further details

2017-18 seasonal flu vaccinations.  

It is that time of year again when we look to provide the seasonal flu vaccination to all eligible patients.  We aim to provide the maximum service available over 3 weekends in September and October and these clinics are now open for patients to make there appointments.  Please contact reception to make your appointment

Patients aged 65 and over and those in clinical 'at risk' groups are eligible including children in the 'at risk' groups.  Please see the following leaflet for further guidance.

Attending Appointments

Appointment availability is something we monitor regularly and is always an area of interest to patients and we would like to thank all of our patients who turn up for their appointments on time. To help patients remember appointments, we offer an sms reminder service - please ask at reception for details 

We have previously agreed with the patient participation group that minimising the number of appointments lost through patients who 'did not attend' (DNA) prebooked appointments is a priority.   'DNA' appointments are expensive and effectively lost instead of being offered to someone else with a more urgent problem.  By letting us know in good time that appointments are no longer required helps us to: offer these to someone else; improve access to the GPs and nurses, and helps to reduce appointment waiting time.

Please be courteous to our staff and to your fellow patients and let us know in advance if you no longer need your prebooked appointment.  Please help us to help ALL of our patients.  Thank you

Appointments outside of normal working hours

Particularly helpful to working patients, your GPs provide a limited number of appointments outside of normal opening hours. However, we prefer not to disappoint so it's important to stress that this time is for pre-booked appointments only. We are not open for normal service at these times. Although available to all, we would respectfully encourage our non-working patients to avoid these times where possible.  Our extended surgery hours are held on Saturday mornings.

Neil Hewson

Practice Manager


Optimus Health Lincoln Limited

The practices Involved

  • receptionBoultham Park Medical Centre

  • Birchwood Medical Centre City Medical practice

  • Newark Road Surgery

  • Richmond Medical Centre

  • City Medical Practice

  • Woodlands Medical practice

The Aims and Objectives of Optimus

To develop a clinical education programme to deliver better clinical involvement and co-operation between General Practitioners and hospital Consultants.

For practices to work collaboratively with each other and to benchmark clinical standards and share management good practice – for example achieving and evidencing Healthcare Commission Standards

To develop a consortium based Patient Liaison Group in order to engage with our patients to work together on shaping future services in general practice.  To develop communication links with patients about the services being delivered and issues relating to the delivery and use of them; this may or may not be directed by local and national policies.

Why have the practices formed Optimus

There is a need to look at what practices do and how it is delivered.  practices are in a changing environment and patients also have to adapt to different was of working; such as the changes with:

  • NHS Direct

  • Choose and Book

  • Independent Sector Treatment Centres

  • Out of Hours

Optimus intends to develop the new services in line with the new NHS environment and ensure that the patients of its practices receive the best care in a quality assured environment.  Ensuring evidenced based best practice and accredited quality standards.

The practices want to ensure that they maintain and build on the high quality core values of traditional general practice; such as continuity of care, family based medicines and the familiarity that patients have with their own known GP practice.  This does not mean old fashioned services, it means modern and evidence based services provided with traditional patient focussed values.

Optimus, as they develop, will provide their patients with a ‘Kite Mark’  that reassures them of the quality of standard of care they can expect from their practice.

Future relationships with patients

Optimus believes that the most important relationship is between the patient and the practice team.  GPs and their staff talk regularly to their patients on an individual basis, but this is mostly about their health care. In developing the Patient Liaison Group, we want to expand this conversation onto a wider level – on a continuing basis about our services, ensuring that patient’s collective views are represented.

It is hoped that the Optimus Patient Liaison Group will meet 4 times a year and during that time develop in a way which both meets the needs of, and listens to the views of the patients of the practices.

What the Optimus Patient Liaison Group is not

The Optimus Liaison Group is not a group to deal with disease specific issues, such as Diabetes.  Different groups exist for that; such as Diabetes UK.  The Optimus Patient Liaison Group is to ensure that the practices as a group engage with their patients and work together on future developments, which may include different services for different healthcare issues, but not about the healthcare issue itself.

Contacts about the group and its work:

The patients of the Liaison Group should contact their own practice manager to discuss Optimus.


Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website