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Bowel Cancer Screening 

Don't miss out.  Click here for further details

How to use NHS Services

You will be aware that we regularly ask patients to consider how they use the NHS.  Resources are limited yet still many people can still help the local NHS resources cope better by more appropriate use of their local health professionals.  The attached document shows some alternatives and where you should first seek help rather than using the GP or A&E for minor or trivial health concerns.  Please help us to create the capacity for those who really do need our help.  Thank you.

NHS Appointments - Where to go and who to ask first.

Military Veterans

The network aims to enable practitioners and agencies who support the wellbeing of military personnel and veterans in Lincolnshire, to come together to share knowledge, exchange information, explore opportunities and where appropriate to work collaboratively.  Contact details can be found in the attached document

Military Veterans.

Ordering of Repeat Prescriptions

We are having to make some significant changes to the way repeat prescriptions are ordered. These changes are for safety reasons.  Please click here to further details

2017-18 seasonal flu vaccinations.  

It is that time of year again when we look to provide the seasonal flu vaccination to all eligible patients.  We aim to provide the maximum service available over 3 weekends in September and October and these clinics are now open for patients to make there appointments.  Please contact reception to make your appointment

Patients aged 65 and over and those in clinical 'at risk' groups are eligible including children in the 'at risk' groups.  Please see the following leaflet for further guidance.

Attending Appointments

Appointment availability is something we monitor regularly and is always an area of interest to patients and we would like to thank all of our patients who turn up for their appointments on time. To help patients remember appointments, we offer an sms reminder service - please ask at reception for details 

We have previously agreed with the patient participation group that minimising the number of appointments lost through patients who 'did not attend' (DNA) prebooked appointments is a priority.   'DNA' appointments are expensive and effectively lost instead of being offered to someone else with a more urgent problem.  By letting us know in good time that appointments are no longer required helps us to: offer these to someone else; improve access to the GPs and nurses, and helps to reduce appointment waiting time.

Please be courteous to our staff and to your fellow patients and let us know in advance if you no longer need your prebooked appointment.  Please help us to help ALL of our patients.  Thank you

Appointments outside of normal working hours

Particularly helpful to working patients, your GPs provide a limited number of appointments outside of normal opening hours. However, we prefer not to disappoint so it's important to stress that this time is for pre-booked appointments only. We are not open for normal service at these times. Although available to all, we would respectfully encourage our non-working patients to avoid these times where possible.  Our extended surgery hours are held on Saturday mornings.

Neil Hewson

Practice Manager

 

Do It Online

GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:

  • book or cancel appointments online
  • renew or order repeat prescriptions online
  • view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results

You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices

How to sign-up

For more information, please contact reception or next time you visit the surgery, bring with you a piece of photo ID (passport, driving licence) and something with your address on like a bank statement but not a gas or electric bill. If you don’t have these, please talk to us and we will help you sign-up

Online Services User Guides

These step by step documents have been designed and created by the Secretary of our Patient Participation Group to help users navigate and use the on-line services easily.  We hope that you find them useful.

OLS Leaflet No 1- Logging On

OLS Leaflet No 2 - Your Appointments

OLS Leaflet No 3 - Your MedicationOLS Leaflet No 4 - Your Account

OLS Leaflet No 5 - Your Records

OLS Leaflet No 6 - Changing your password

 
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